Administrative Tasks

Project coordination/management, calendar/appointment scheduling, conference call set-up

Bookkeeping Services

System set-up, maintenance, invoicing, past due follow-up (soft collections)

Consultation

In person or phone

Customer Service

Quality assurance, revenue review, scripting and monitoring

Data Base Management

Maintain client records, data entry/report generation, data entry of existing data, edit current information, proofread new entries

Event Planning

Budget/schedule development, venue management, agenda and program design, marketing, vendor negotiations, keynote speakers

Graphic Design

Layout/design for web and print, graphic arts, promotional marketing materials

Interviewing Skills

Phone, in-person, question development, skill assessment

Marketing

Assist in managing marketing campaigns, lead follow-up, write press releases/articles, market research including mystery shopping

Sales

Up-sells, cross-sells, scripting, promotion, incentives

Training

Performance objective assessment, design and development, facilitation, train-the-trainer

Vendor Management

Research/negotiation, obtain quotes, price comparisons, manage billing disputes